How would marketers most likely benefit from the consumer's right to be heard?
A)Consumers will also tell others about their bad experience with the company.
B)The company can use the information to make its products better.
C)They gain valuable information about their competitors.
D)Consumers are more loyal to companies who have wronged them.
E)More information about the products can be posted online.

Question

Quizplus · Accepted Answer

If marketers take the time to listen and address consumer complaints, they can use the feedback to improve their products and ultimately increase customer satisfaction and loyalty. This can lead to positive word-of-mouth marketing and increased sales.

How Would Marketers Most Likely Benefit from the Consumer's Right