Managers should think about controllability only in the context of performance evaluation.

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Quizplus · Accepted Answer

Controllability is a broader concept that applies not only to performance evaluation, but also to decision-making, resource allocation, and process improvement. While it is important to consider controllability when evaluating performance, it is not the only factor to consider. Managers need to ensure that their evaluation criteria are fair and balanced, and that they take into account both controllable and uncontrollable factors. Additionally, managers should also focus on improving performance by identifying and addressing controllable factors, rather than solely relying on performance evaluation to motivate their employees.

Managers Should Think About Controllability Only in the Context of Performance