The fundamental planning tool used to implement quality function deployment (QFD) is the:
A) voice of the customer.
B) technical requirement relationship matrix.
C) market and competitive evaluation rating matrix.
D) House of Quality.

Question

Quizplus · Accepted Answer

The House of Quality is the fundamental planning tool used to implement QFD. It is a matrix that connects customer requirements with technical requirements and helps to prioritize those technical requirements based on their impact on meeting customer needs.

The Fundamental Planning Tool Used to Implement Quality Function Deployment