In designing a service-delivery system, a good job and process design can usually overcome a poor location.

Name: In designing a service-delivery system, a good job and process design can usually overcome a poor location.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Location is a critical factor in the success of a service-delivery system, affecting accessibility, costs, and customer satisfaction. A poor location cannot be fully compensated for by job and process design improvements.

In Designing a Service-Delivery System, a Good Job and Process