When evaluating golf clubs in a retail store, a golf simulator (i.e., a person hits the balls into a big video golf course screen and sees where it lands) is an example of _____.
A) nondurable goods replacing services
B) a primary good
C) low goods content
D) biztainment
Correct Answer:
Verified
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Q35: Product safety is an example of a(n)
Q36: All of the following are perspectives of
Q37: In relating operations management and the customer
Q38: Which one of the following statements about
Q40: Which of the following is NOT one
Q41: Service encounters consist of one or more
Q42: Services can be moved, stored, and repaired,
Q43: Service facilities must always be physically located
Q44: A customer benefit package (CBP) consists of
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