The United States has experienced three waves of outsourcing. Which of the following is NOT one of the waves?
A) Skilled knowledge work
B) Mass customization
C) Simple service work
D) Goods-producing jobs

Question

Quizplus · Accepted Answer

The three waves of outsourcing in the United States are goods-producing jobs, simple service work, and skilled knowledge work. Mass customization is a business strategy that involves creating customized products or services for individual customers, but it is not considered a wave of outsourcing.

The United States Has Experienced Three Waves of Outsourcing