________ is an organization's ability to offer products or services that are perceived by its customers as being superior and unique relative to those of its competitors.

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Product differentiation refers to an organization's ability to offer unique and superior products or services compared to competitors. It can lead to higher customer loyalty and profitability. Strategy refers to a broad plan for achieving organizational goals, while cost leadership involves offering products or services at the lowest cost possible. The balanced scorecard is a framework for measuring and managing organizational performance.

________ Is an Organization's Ability to Offer Products or Services