An employee who always goes above and beyond what his or her employer asks is demonstrating good _____.
A) task performance
B) organizational citizenship behavior
C) situational judgment
D) counterproductive behavior

Question

Quizplus · Accepted Answer

Organizational citizenship behavior refers to actions taken by employees that go beyond their prescribed job requirements and contribute to the overall well-being of the organization. Going above and beyond what is asked demonstrates a willingness to help, support, and contribute to the success of the organization, which is a key aspect of organizational citizenship behavior. Task performance refers to an employee's ability to complete the tasks assigned to them, while situational judgment refers to their ability to make sound judgments in different situations. Counterproductive behavior refers to actions that hinder the success of the organization.

An Employee Who Always Goes Above and Beyond What His