Organizational citizenship behavior refers to
A) how well an employee performs the assigned duties for his or her position in the organization.
B) the degree to which a corporation contributes the nation's economic health.
C) the degree to which an employee contributes beyond what is expected.
D) actions that interfere with one's own (and sometimes others') productivity.

Question

Quizplus · Accepted Answer

Organizational citizenship behavior refers to the extra-role behaviors that an employee exhibits, which go beyond the formal job duties and expectations. These behaviors are voluntary and contribute to the smooth functioning of the organization, such as helping colleagues, supporting organizational values, and being a good ambassador for the organization.

Organizational Citizenship Behavior Refers to