When evaluating a subordinate, Tyrell tries to determine if he or she goes beyond what is strictly expected of them. For example, he was pleased to learn that one of his subordinates stayed late last week to help train a new employee. What aspect is Tyrell evaluating the subordinates on?
A) task performance
B) altruism
C) organizational citizenship behavior
D) positive affect

Question

Quizplus · Accepted Answer

Tyrell is evaluating his subordinate's organizational citizenship behavior, which refers to actions taken by employees that go beyond their job requirements and contribute to the overall effectiveness of the organization. In this case, staying late to help train a new employee is an example of organizational citizenship behavior.

When Evaluating a Subordinate, Tyrell Tries to Determine If He