Under the allowance method, when a company determines that they will not be able to collect from a particular customer, they will debit:

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When a company determines that they will not be able to collect from a particular customer under the allowance method, they will debit Allowance for Uncollectible Accounts. This is because the allowance account is used to record the estimated amount of uncollectible accounts receivable. By debiting the allowance account, the company is increasing the amount of the estimated uncollectible accounts and reducing the amount of accounts receivable that is expected to be collected.

Under the Allowance Method, When a Company Determines That They