A telephone hotline is established for customers to call with questions about a new electronic device.This is an example of the ________ function in the ________.

Question

Quizplus · Accepted Answer

This is an example of the customer service function in the value chain, as it involves providing support and assistance to customers who have already purchased the product. It is not primarily a marketing or distribution function, although it may indirectly support those activities. The concept of the product life cycle is not directly relevant to this scenario.

A Telephone Hotline Is Established for Customers to Call with Questions