The jobs that are directly involved in providing goods or services to customers are called ________.
A) staff positions
B) functional positions
C) line positions
D) human relations positions

Question

Quizplus · Accepted Answer

Line positions are directly involved in the production, sale or delivery of goods and services to customers. Staff positions provide support to line positions, while functional positions are related to specific areas of expertise such as finance or marketing. Human relations positions deal with employee relations and welfare.

The Jobs That Are Directly Involved in Providing Goods or Services