The diabetes nurse education is telephoning clients to assess current Hgb A1c rates and the results of their last ophthalmologic examinations. Which case management model is the nurse using to provide care?

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4. Disease-specific case management is often provided by a nurse with expertise in a particular area who provides both direct care related to management of the disease as well as education, advice, and referral for other needed services. In a linked model, the case manager makes referrals for services to independent services and networks. In intensive case management models, the majority of services needed by clients are offered by a single organization, often the organization that provides the case management services. Supportive case management addresses immediate discrete service needs and involves short-term service provision.

The Diabetes Nurse Education Is Telephoning Clients to Assess Current