Exhibit 13.2
The following questions refer to the information and output below.
A barber shop has one barber who can give 12 haircuts per hour. Customers arrive at a rate of 8 customers per hour. Customer inter-arrival times and service times are exponentially distributed. The following queuing analysis spreadsheet was developed from this information.
-A grocery clerk can serve 20 customers per hour on average and the service time follows an exponential distribution. What is the expected service time per customer?

Question

Exhibit 13.2
The following questions refer to the information and output below.
A barber shop has one barber who can give 12 haircuts per hour. Customers arrive at a rate of 8 customers per hour. Customer inter-arrival times and service times are exponentially distributed. The following queuing analysis spreadsheet was developed from this information. 
-A grocery clerk can serve 20 customers per hour on average and the service time follows an exponential distribution. What is the expected service time per customer?

Quizplus · Accepted Answer

The Answer of Exhibit 13.2
The following questions refer to the information and output below.
A barber shop has one barber who can give 12 haircuts per hour. Customers arrive at a rate of 8 customers per hour. Customer inter-arrival times and service times are exponentially distributed. The following queuing analysis spreadsheet was developed from this information. 
-A grocery clerk can serve 20 customers per hour on average and the service time follows an exponential distribution. What is the expected service time per customer?

Exhibit 13.2 The Following Questions Refer to the Information and Output Below