African-Americans in New York City were angered because they felt that the Korean grocers were treating them in an unfriendly and hostile manner because the Korean grocers did not smile or use polite expressions,such as "thank you," and they refused to place change directly in the customer's hand.Koreans and KoreanAmericans consider smiling too much to be "silly," while expressions,such as "thank you" and "excuse me" are used sparingly and strangers are not touched even to return change.This misunderstanding was due to

Question

African-Americans in New York City were angered because they felt that the Korean grocers were treating them in an unfriendly and hostile manner because the Korean grocers did not smile or use polite expressions,such as "thank you," and they refused to place change directly in the customer's hand.Koreans and Korean­Americans consider smiling too much to be "silly," while expressions,such as "thank you" and "excuse me" are used sparingly and strangers are not touched even to return change.This misunderstanding was due to

Quizplus · Accepted Answer

The misunderstanding between African-Americans and Korean grocers was due to a lack of cultural awareness on both sides. The cultural norms and practices of the two groups were different, and this led to misunderstandings and misinterpretations of behavior. Had both sides been more aware of each other's cultural practices, the conflict could have been avoided.

African-Americans in New York City Were Angered Because They Felt