A Car Salesperson Was Selling a Used Car to Larry

A car salesperson was selling a used car to Larry Travis when Larry said,"I really like this car,but I am not going to buy any car without knowing its history." The salesperson went to his computer,visited a Website called Car Fax and handed Travis a printout of the car's history.This incident best exemplifies how:

A) a sales-oriented promotional method is effective.
B) changes in the technology have enhanced sales.
C) influential transactional selling methods can be.
D) a partnering relationship develops with consumers.
E) important contact management software is to salespeople..