Rick Lee is a milk deliverymen in the U.S.He delivers milk,eggs,cottage cheese and orange juice to 200 regular customers weekly.Imagine that after he made a predawn delivery,a dog spilled the milk and broke the eggs.When the customer calls to complain,Lee should:

Question

Quizplus · Accepted Answer

As a responsible milk deliveryman, it is Rick Lee's duty to replace the spilled milk and broken eggs quickly to meet the customer's needs and resolve the issue. Therefore, choice C is the best option in this scenario. Blaming the dog or ignoring the complaint is not a professional and customer-oriented approach. Calling animal control is not necessary in this situation, and referring the customer to another dairy firm is not a feasible solution as the customer already has a business relationship with Rick Lee's dairy firm.

Rick Lee Is a Milk Deliverymen in the U