At the end of a trip aboard their cruise ships, Disney leaves questionnaires in the staterooms of passengers asking them to rate the cleanliness, service, and meal quality among other various attributes. The questionnaire uses a numerical rating system from very satisfied to very dissatisfied. What type of scale are they using?

Question

Quizplus · Accepted Answer

The questionnaire is using an itemized rating scale, which gives a numerical rating system for various attributes such as cleanliness, service, meal quality, etc.

At the End of a Trip Aboard Their Cruise Ships