Blogs are used by companies to post customer feedback.This is a method of environmental scanning and
A) information management.
B) strategic response.
C) direct influence.
D) organic organization design.
E) organization culture modification.

Question

Quizplus · Accepted Answer

Blogs are used by companies to gather information about customer feedback and opinions, which is a form of environmental scanning. This information is then used for information management purposes, such as analyzing trends and making strategic decisions based on customer needs and wants.

Blogs Are Used by Companies to Post Customer Feedback