Robyn sells real estate for a large franchised organization.She likes the fact that she is allowed to set her own work goals,make decisions,and solve problems having to do with the houses that her customers are buying and selling.The real estate company for which Robyn works uses ____ to enhance employee motivation.
A) empowerment
B) autonomy
C) self-relevance
D) employees' need for affiliation
E) employees' need for self-actualization

Question

Quizplus · Accepted Answer

Empowerment involves giving employees the authority and autonomy to make decisions and solve problems related to their work. In this case, Robyn is allowed to set her own work goals, make decisions, and solve problems related to the houses she is selling, which indicates that her company uses empowerment to enhance employee motivation. Autonomy (B) is similar but refers specifically to the ability to work independently without much supervision, which is not explicitly mentioned in the scenario. Self-relevance (C) refers to the extent to which an employee feels that their work is meaningful and important, which is not mentioned in the scenario. Employees' need for affiliation (D) refers to the desire to feel accepted and included in a group, which is not mentioned in the scenario. Employees' need for self-actualization (E) refers to the desire to fulfill one's potential and achieve personal growth, which may be relevant to some employees but is not explicitly mentioned in the scenario.

Robyn Sells Real Estate for a Large Franchised Organization