When Esposito compiles the company newsletter,he is preparing ____ communication.
A) horizontal
B) transactional
C) informal
D) transformational
E) vertical

Question

Quizplus · Accepted Answer

Esposito is preparing vertical communication, which flows up and down the organizational hierarchy. The company newsletter is a way of communicating important news and updates from upper management to employees. Horizontal communication takes place between individuals or departments at the same level of the hierarchy, while transactional communication involves exchanging information to complete a task or transaction. Informal communication is not planned or structured, and transformational communication involves inspiring and motivating individuals to achieve a shared goal.

When Esposito Compiles the Company Newsletter,he Is Preparing ____ Communication