When General Mills looked for ideas on how to reduce the time it took to convert its production lines from one cereal to another,it sent a team to observe the pit crews at the Indianapolis 500.As a result of using ____,General Mills cut its plant changeover time by more than 50 percent.
A) benchmarking
B) conformance sampling
C) acceptance sampling
D) in-process sampling
E) outsourcing

Question

Quizplus · Accepted Answer

The method used by General Mills is benchmarking, which involves identifying and studying the best practices of other companies or industries and using them to improve one's own operations. In this case, General Mills observed the pit crews at the Indianapolis 500, a well-known example of efficient and effective teamwork, and applied those techniques to their own production processes.

When General Mills Looked for Ideas on How to Reduce