Special Exercises
You are thinking of purchasing a Ford Escape Hybrid SUV.You are convinced that it is a high-quality product with good value for the money.Label the following descriptions according to which of the eight dimensions of quality they exemplify.You may use a response once,more than once,or not at all.
-EPA estimates it will get 36 mpg city and 31 mpg highway.
A) Performance
B) Features
C) Reliability
D) Conformance
E) Durability
F) Serviceability
G) Aesthetics
H) Perceived quality
Correct Answer:
Verified
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