A message is congruent when:
A)it makes a request for change in the future
B)it conveys respect for the other person's feelings and opinions
C)the verbal and nonverbal behavior match
D)it reflects a balance of power in the relationship

Question

Quizplus · Accepted Answer

A message is congruent when the verbal and nonverbal behavior match. This means that the words being spoken and the body language being expressed are in alignment with one another. When there is a discrepancy between these two forms of communication, the message can come across as insincere, deceptive, or confusing. The other options - requesting change, respecting others' feelings/opinions, and reflecting balance of power - are important components of effective communication, but they do not necessarily make a message congruent.

A Message Is Congruent When