A new cashier tries to learn the names of all her regular customers.At first he does very well,but as the customers keep rolling in,he finds himself calling new customers by old customers' names.Why?
A) He is experiencing proactive interference.
B) He is experiencing motivated forgetting.
C) As he reconstructs his memories,distortions occur.
D) He is experiencing retroactive interference.

Question

Quizplus · Accepted Answer

Proactive interference occurs when old information interferes with the ability to learn new information, which is why the cashier calls new customers by old customers' names.

A New Cashier Tries to Learn the Names of All