Social CRM is a(n)________ process.
A)structured and controlled
B)uncontrolled but structured
C)unstructured but controlled
D)unstructured and uncontrolled

Name: Social CRM is a(n)________ process. A)structured and controlled B)uncontrolled but structured C)unstructured but controlled D)unstructured and uncontrolled
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Social CRM is unstructured and uncontrolled because it involves interactions on social media platforms where customer conversations and feedback are dynamic and not easily regulated.

Social CRM Is A(n)________ Process