The self-serving bias would suggest that feedback provided to employees in performance reviews is very likely to be distorted by the recipients.

Question

Quizplus · Accepted Answer

The self-serving bias is a cognitive bias that causes people to perceive themselves in a positive way, which can lead to distortion of feedback received from others. In the context of performance reviews, employees may selectively take in feedback that supports their positive self-perception and reject feedback that is negative or critical. Therefore, the self-serving bias suggests that the feedback provided to employees in performance reviews is likely to be distorted by the recipients.

The Self-Serving Bias Would Suggest That Feedback Provided to Employees