SCENARIO 4-3
Marjo is the manager of a grocery store that is part of a larger supermarket chain.She would like to implement a goal-setting program for the cashiers,assistant manager,and the managers in the bakery,produce,and meat departments.The staff have asked her to explain the goal-setting program,how it will work,and how it will affect them.

-Referring to SCENARIO 4-3,Marjo wants to make certain the staff understand the ingredients of an effective goal-setting program.One of the ingredients of this goal-setting program will be that
A)goals will be general enough to allow creativity.
B)goal setting will be a participative activity and goals will be specific.
C)time periods will be left open in order to be flexible and accommodate changes.
D)feedback will be given in a general meeting in order to avoid having any one employee feel that his or her performance alone is being evaluated.
E)goals will be extremely challenging in order to increase motivational levels.

Question

SCENARIO 4-3
Marjo is the manager of a grocery store that is part of a larger supermarket chain.She would like to implement a goal-setting program for the cashiers,assistant manager,and the managers in the bakery,produce,and meat departments.The staff have asked her to explain the goal-setting program,how it will work,and how it will affect them.

-Referring to SCENARIO 4-3,Marjo wants to make certain the staff understand the ingredients of an effective goal-setting program.One of the ingredients of this goal-setting program will be that
A)goals will be general enough to allow creativity.
B)goal setting will be a participative activity and goals will be specific.
C)time periods will be left open in order to be flexible and accommodate changes.
D)feedback will be given in a general meeting in order to avoid having any one employee feel that his or her performance alone is being evaluated.
E)goals will be extremely challenging in order to increase motivational levels.

Quizplus · Accepted Answer

The scenario mentions that the goal-setting program should be participative and goals should be specific. This means that employees should be involved in setting their own goals and that those goals should be clearly defined and measurable. This is considered an important ingredient of an effective goal-setting program. The other options are not necessarily key ingredients, and may even be counterproductive in some cases (e.g. goals that are too challenging can actually decrease motivation).

SCENARIO 4-3 Marjo Is the Manager of a Grocery Store That Is