Jersey and Jamal had been embroiled in a heated debate over a perceived inequity issue at work.The conflict had escalated and later turned into a personality conflict.Jersey decided to seek the help of Steve,a third-party observer,and co-worker.Jersey expected Steve to take his side.Steve decided to avoid taking sides and in fact suggested to Jersey that he and Jamal work things out in a constructive and positive way.Steve handled the request to get involved in an effective way.

Question

Quizplus · Accepted Answer

Steve took a neutral stance and suggested a constructive and positive resolution, which is an effective way to handle a request for intervention in a workplace conflict.

Jersey and Jamal Had Been Embroiled in a Heated Debate