Match the terms below with the examples.
-Communication with those who are served by the organization.
A)upward communication
B)quid pro quo
C)sexual harassment
D)downward communication
E)hostile environment
F)horizontal communication
G)outward communication

Question

Quizplus · Accepted Answer

Outward communication is the term used to describe communication with those outside the organization, such as customers, clients, or members of the public.

Answer: A
 Upward communication is the term used to describe communication from lower-level employees to higher-level employees, such as feedback or suggestions.

Answer: C
 Sexual harassment is a type of workplace harassment that includes unwanted sexual advances, requests for sexual favors, or other verbal or physical conduct of a sexual nature that creates an offensive or hostile work environment.

Answer: D
 Downward communication is the term used to describe communication from higher-level employees to lower-level employees, such as instructions or directives.

Answer: E
 Hostile environment is a type of workplace harassment that includes offensive or derogatory comments or conduct that creates an intimidating or offensive work environment based on an employee's protected characteristic, such as race, gender, or religion.

Answer: F
 Horizontal communication is the term used to describe communication between employees at the same level or within the same department, such as collaborating on a project or sharing information.

Answer: B
 Quid pro quo is a type of sexual harassment in which employment decisions or benefits are based on an employee's willingness to submit to sexual advances.

Match the Terms Below with the Examples