Match the terms below with the examples.
-A branch Bank Manager received a memo from the Bank President regarding new human resource training policies.The Manager calls a staff meeting to inform all employees.
A)upward communication
B)quid pro quo
C)sexual harassment
D)downward communication
E)hostile environment
F)horizontal communication
G)outward communication

Question

Quizplus · Accepted Answer

The branch Bank Manager receiving a memo from the Bank President is an example of downwards communication as the communication is flowing from the higher level of management to the lower level.

Answer: F
 The Manager calling a staff meeting to inform all employees is an example of horizontal communication as it is communication between employees at the same level of hierarchy in the organization.

Answer: A
 The branch Bank Manager receiving a memo from the Bank President is also an example of upward communication as the Manager is providing feedback or information to the higher level of management.

Answers B, C, E, and G are not applicable to the given scenario.

Match the Terms Below with the Examples