How does one build a golden bridge when dealing with prickly people?
A) Identify ways to help the other person say yes by saving face.
B) Change face-to-face confrontation into side-by-side problem solving.
C) Use information to educate rather than pummel the other person.
D) Reframe information to see it from a third, fourth, or fifth point of view.

Question

Quizplus · Accepted Answer

Building a golden bridge involves helping the other person save face, making it easier for them to agree or compromise without feeling defeated or embarrassed.

How Does One Build a Golden Bridge When Dealing with Prickly