When you receive an incongruous response,what are you likely to believe?
A) the verbal message
B) the encoded message
C) the nonverbal message
D) the decoded message

Question

Quizplus · Accepted Answer

Nonverbal communication often conveys more meaning than verbal communication, and incongruous responses may indicate a discrepancy between the words used and the nonverbal cues being sent. Therefore, it is more likely that the nonverbal message is the most accurate reflection of the situation.

When You Receive an Incongruous Response,what Are You Likely to Believe