The statements listed are all characteristics of impersonal communication EXCEPT
A) People are treated as objects.
B) People communicate in an "I-Thou" relationship.
C) There is mechanical, stilted interaction.
D) You communicate with people that you share no history with and have no expectation for any future relationship.

Question

Quizplus · Accepted Answer

Option B (People communicate in an "I-Thou" relationship) is not a characteristic of impersonal communication, rather it is a characteristic of personal communication where individuals are seen as unique entities and are addressed as "thou" instead of "you". The other options A, C, and D are all characteristics of impersonal communication.

The Statements Listed Are All Characteristics of Impersonal Communication EXCEPT