Based on the criteria for determining the "richness" of communication channels,which of the following would be the richest channel of communication?
A) a live video conference
B) an exchange of email
C) a message left on voice mail
D) a memo sent by your boss

Question

Quizplus · Accepted Answer

A live video conference allows for the highest level of richness in communication because it includes nonverbal cues such as facial expressions and body language, in addition to verbal communication. This allows for a more full and accurate exchange of information and understanding between participants.

Based on the Criteria for Determining the "Richness" of Communication