Giving customers information on the best time to call a service center is purely an advertising and promotion strategy.

Question

Quizplus · Accepted Answer

Providing customers with information on the best time to call a service center is primarily aimed at improving customer service and satisfaction, rather than being an advertising or promotional tactic. It helps to minimize wait times and ensure that customers can easily get the assistance they need, which in turn can lead to positive word-of-mouth recommendations and increased customer loyalty.

Giving Customers Information on the Best Time to Call a Service