ISO 9000:2000 principles consist of all of the following except
A)Involvement of people
B)Mutually beneficial supplier relationships
C)Zero defects
D)System approach to management

Question

Quizplus · Accepted Answer

The ISO 9000:2000 principles do not include the principle of zero defects. The principles are customer focus, leadership, involvement of people, process approach, system approach to management, continual improvement, factual approach to decision making, and mutually beneficial supplier relationships.

ISO 9000:2000 Principles Consist of All of the Following Except