The Malcolm Baldrige Award criteria category that includes commitment by top management is
A) Leadership
B) Strategic planning
C) Process management
D) Business results
E) Information and analysis

Question

Quizplus · Accepted Answer

The category that includes commitment by top management is Leadership. This category evaluates how senior leaders guide the organization towards success by setting values, creating a sustainable future, demonstrating the commitment to quality, motivating the workforce, and creating a culture of excellence. Commitment by top management is an essential part of strong leadership.

The Malcolm Baldrige Award Criteria Category That Includes Commitment by Top