In the broad view of the organization everyone should have
A) the same job duration
B) the same retirement plan
C) the same job description
D) the same view of serving the customer
E) a narrow view of the organization that includes only their assigned tasks

Question

Quizplus · Accepted Answer

In order for an organization to function effectively, all employees must share a common goal of serving the customer, regardless of their specific job roles or responsibilities. This shared understanding helps ensure that everyone is working towards the same objectives and that the customer is ultimately satisfied with the organization's products or services. Having the same job duration, retirement plan or job description are less important in achieving this goal. A narrow view of the organization is also limiting and does not promote collaboration or a comprehensive understanding of how all parts of the organization work together.

In the Broad View of the Organization Everyone Should Have