The job characteristics model suggests that the motivated, satisfied, and productive employee is one who (1) experiences meaningful work; (2) experiences responsibility for work outcomes; and (3) has knowledge of the results of his or her work activities.

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The Job Characteristics Model, developed by Hackman and Oldham, posits that jobs are more motivating and satisfying when they include these three critical psychological states: meaningfulness of the work, responsibility for outcomes, and knowledge of results.

The Job Characteristics Model Suggests That the Motivated, Satisfied, and Productive