In large organizations,why is it likely that organization heads (CEOs)often have no idea what is happening on the front lines?
A) because most CEOs focus their attention on different kinds of organizational operations
B) because most employees are not honest about the gap between their organization's mandate and what they actually do
C) because most employees do not know what the real mandate of their organization is,so they do not report relevant information to CEOs
D) because people who work on the front lines of an organization have little,if any,direct contact with CEOs,so information is lost or distorted as it moves upward

Question

Quizplus · Accepted Answer

People on the front lines have limited contact with CEOs, so information can be missed or altered as it moves up the chain of command. CEOs often focus their attention on different aspects of organizational operations, but the lack of direct communication and interaction with employees on the front lines is the primary reason they may be unaware of what is going on in daily operations.

In Large Organizations,why Is It Likely That Organization Heads (CEOs)often