Which of the following is a likely scenario regarding emotion labour in the future?
A) The demand for it will decrease because emotions get in the way of profit making.
B) The demand for it will increase because emotions are necessary for profit making.
C) The demand for it will decrease because the labour market has shifted from goods production to service.
D) The demand for it will increase because the labour market has shifted from goods production to service.

Question

Quizplus · Accepted Answer

As the labor market shifts from goods production to service, the demand for emotion labor is likely to increase because service roles often require managing emotions to enhance customer experience and satisfaction.

Which of the Following Is a Likely Scenario Regarding Emotion