Bert had some symptoms about which he was concerned. He asked his wife and co?workers about them and was urged to contact a doctor. These people constituted a lay referral system.

Question

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A lay referral system is a network of non-medically trained individuals who provide advice and guidance to others about seeking healthcare. In this scenario, Bert's wife and co-workers acted as a lay referral system by encouraging him to see a doctor.

Bert Had Some Symptoms About Which He Was Concerned