Your textbook discusses Art Fry, a singer in his church choir and a researcher at the 3M corporation. His case illustrates the importance of:

Question

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Art Fry's case illustrates the importance of problem finding, as he recognized the problem of keeping his bookmark in place while singing in choir and thought of a solution that eventually led to the invention of the Post-it Note.

Your Textbook Discusses Art Fry, a Singer in His Church