Whenever Yvonne tried to recall her new cell phone number, she kept getting it mixed up with an old phone number. Yvonne's failure to remember her new phone number is probably due to:

Question

Quizplus · Accepted Answer

Yvonne's difficulty in remembering her new cell phone number is most likely due to proactive interference, which occurs when previously learned information interferes with the ability to remember new information. In this case, Yvonne's old phone number is getting in the way of her ability to remember the new number. Encoding failure relates more to the initial process of transferring information from sensory memory to long-term memory, while the misinformation effect and retroactive interference are not relevant to the scenario described.

Whenever Yvonne Tried to Recall Her New Cell Phone Number