According to the textbook's suggestions for providing effective social support, you are MOST likely to be perceived as helpful if you:

Question

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Asking questions in a way that encourages the other person to express their feelings and emotions is the most effective way to provide social support. This allows the person to feel heard and understood, and can help them process their emotions. Pretending to be cheerful or downplaying the situation may come across as dismissive, while talking too much about oneself does not focus on the person who is seeking support. Saying "I know exactly how you feel" can also come across as dismissive or invalidating of the person's unique experience.

According to the Textbook's Suggestions for Providing Effective Social Support