According to Mitroff and Alpaslan, the three essential steps in crisis management are prevention, preparation, and ______________.
A) management
B) feedback
C) containment
D) planning
E) learning

Question

According to Mitroff and Alpaslan, the three essential steps in crisis management are prevention, preparation, and ______________. 
A) management
B) feedback
C) containment
D) planning
E) learning

Quizplus · Accepted Answer

The question refers to Mitroff and Alpaslan's three steps in crisis management, and the answer lies within the options given. The first two steps are prevention and preparation, which suggest a proactive approach to crisis management. The third step is related to response, which implies that the organization is already in crisis mode. Therefore, the focus is on containment or damage control to minimize the impact of the crisis. The correct answer is C, containment.

According to Mitroff and Alpaslan, the Three Essential Steps in Crisis