The gradual shift from treating employees as a replaceable part to embracing them as a valuable resource was primarily brought about by the trend toward
A)globalization.
B)quality management.
C)scientific management.
D)customization.

Question

Quizplus · Accepted Answer

Quality management emphasizes the importance of employee involvement and engagement in the workplace, recognizing that they are a valuable resource and integral to the success of the organization. This shift in thinking has led to a focus on employee empowerment, motivation, and development, rather than just the mechanical application of their skills in production.

The Gradual Shift from Treating Employees as a Replaceable Part