______________ gives employees the responsibility and authority to make decisions.
A)Cross training
B)Empowerment
C)Job rotation
D)Horizontal job enlargement

Question

Quizplus · Accepted Answer

Empowerment is the process of giving employees the authority and responsibility to make decisions and take actions that improve organizational performance. Cross-training involves learning different skills within a department or team, job rotation involves moving employees to different positions or departments to gain experience and knowledge, and horizontal job enlargement involves expanding the scope of an employee's role horizontally within the same job level. While these techniques may also enhance employee skills and knowledge, only empowerment specifically focuses on giving employees decision-making authority.

______________ Gives Employees the Responsibility and Authority to Make Decisions